Wicked Problem Solving

Meeting Mastery

Enrollment Opens May 5, 2026
Meeting Mastery
About the Course

A proven visual thinking system for every meeting you run.

Meeting Mastery is the flagship course of the Wicked Problem Solving© method, an interactive, hands-on framework used by teams at Nike, NASA, and Fortune 500 organizations to get work done.

You'll learn foundational WPS visual thinking activities and systems to help you design and lead meetings people actually want to attend. Become known for clarity, progress and results and make your meetings the most productive part of your day.

Visual thinking is the most powerful tool for getting groups to align, decide, and move fast. This course puts it in your hands.

Taught by Tom Wujec | WPS Founder, 6x TED Speaker, Master Facilitator.

What’s Included
  • 90-minute self-paced course | 12 modules, 46 video lessons
  • 150-page WPS Meeting Mastery Operating Playbook
  • 12 Meeting Maps; for every type of team, project, client or change meetings you run
  • Digital visual activity toolkit to make your team's thinking visible
  • WPS Meeting Field Guide | navigate ego, misalignment, and time constraints
  • Course completion certificate
  • 6-month access
  • Eligible for professional development or training budgets
Early Access Ends May 19
$249 $295 Save $46
USD - Individual licence - Receipt provided automatically - Enterprise licences available

Sign up for early access, special offers and free digital tools to learn visual thinking.

Wicked Problem Solving Testimonials

“Making thinking visible is how you prove you're making progress. That's the reason for WPS. Otherwise, knowledge work is just talking, and we all waste time.”

Jim Hackett CEO, Ford Motor Company

“Our associates carry decades of insight, but most of it stays locked inside project work. WPS gave us a structured way to pull that thinking out into the open and help us articulate how we help customers solve their most complex problems.”

Jan Kwak Managing Director, Hatch

The Wicked Problem Solving Method™

The visual method for solving wicked problems.

Wicked Problem Solving is a methodology, like Lean or Agile, for the people who want a proven way to think, decide, and lead. Developed and refined through thirty years of solving real problems inside organisations like NASA, Nike, and Pfizer, the WPS method is now available as a professional certificate course for the first time.

A trusted method used by:

The Method

The WPS Method

Underneath Wicked Problem Solving is a simple system anyone can learn and run. A set of principles that drive collaboration, a library of activities, "Plays" that put those principles into action, and the visual workspaces where the work happens.

Built on Plays
01

Built on Plays

At the heart of WPS is the Play, a structured, time-bound activity teams run to work through a specific problem, generate options, or reach a decision. Every Play combines a visual workspace, a set of key questions, and clear tasks that move groups from where they are to where they need to be. The method comes with a library of Plays for the situations teams face most, plus the framework to design your own.

Your Brain is Built for This
02

Your Brain is Built for This

Roughly a third of the cortex is dedicated to visual processing. When ideas become visible on a wall, a map, a sticky note, teams see patterns, test assumptions, and make decisions with greater clarity. WPS is built around how cognition actually works.

Three Proven Principles
03

Three Proven Principles

Three principles drive every Play and every WPS engagement: lead with key questions, make thinking visible, and engage with clear tasks. Each one solves a specific problem teams already have. Questions give the work focus, visible thinking turns abstract ideas into something you can move and refine, and clear tasks turn passive bystanders into active participants. Getting all three right is the difference between collaboration that produces real outcomes and collaboration that produces another meeting.

Built For

Who It's For

01

Managers & Team Leaders

You run meetings and own outcomes. WPS gives you a repeatable system to turn group work into focused sessions that produce real decisions.Short description of this audience.

02

Consultants & Facilitators

You guide others through complexity. WPS gives you a distinctive visual method that builds client credibility, delivers outcomes they can see, and sets you apart from consultants selling the same frameworks.

03

Decision Makers

You own outcomes that require real alignment, not just agreement in the room. WPS gives your team a visible, repeatable structure for decisions that transform organizations.

WPS facilitation session
WPS method in action
WPS collaborative work
WPS method wall
Ready to build your skills? Explore Meeting Mastery →
From the Community

Wicked Problem Solving in Action

Real teams. Real sessions. Real progress.

Lita Currie workshop video
Video
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Lita Currie
Lita Currie Facilitator, Coach & Visual Thinker

How well do you know the business you support? In a workshop last week with a support function we used Tom Wujec's approach for how to make toast to increase our business knowledge.

Yasamin Pasandide workshop photo
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Yasamin Pasandide
Yasamin Pasandide R&D Assistant at Wella

In one of our Process Management classes, Professor Thorsten Daubenfeld used Tom Wujec's TED Talk "Got a wicked problem?" and it was brilliant. This exercise is about how visualization, iteration, and collaboration help us make sense of complexity.

Jake Bute Marshmallow Challenge video
Video
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Jake Bute
Jake Bute Director of Market Operations, Workforce Solutions

Our team recently did the Marshmallow Challenge and it taught us about teamwork, adaptability, and innovation and why sometimes, thinking like a kindergartener beats thinking like a CEO (No offense - Thomas B. Kelly)

Jasmin Ruhland workshop video
Video
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Jasmin Ruhland
Jasmin Ruhland Strategic Marketing & Creative Leader

I can't stress enough how impactful this method was for us. If you're looking to boost your team's efficiency, give it a try and experience the magic of silent collaboration! The feedback from the team was unanimous: the absence of conversation was the game-changer.

For Organizations

Bring Wicked Problem Solving to your organization

Wicked Problem Solving has helped Nike, NASA, and Fortune 500 teams work through their hardest decisions. Our team partners with you directly, designing custom keynotes, workshops, and playbooks around your goals and your people.

EXPLORE ENGAGEMENTS →

Keynotes

Founder Tom Wujec and WPS Fellows deliver custom keynotes on emerging technology, business innovation, and creative collaboration, built around your audience and the moment you're trying to create.

Workshops

Tailored visual workshops that align teams on the hardest decisions. From small executive offsites to large conference engagements, every session is designed around your specific challenges.

Playbooks

Custom visual guides, digital or physical, that embed the WPS method into your team's day-to-day work and live on long after the engagement ends.

Adopted Across Industries

AI & Technology SaaS & Software Manufacturing Engineering Financial Services Pharma & Life Sciences Government & Public Sector Apparel & Consumer Goods

Trusted By Teams At

Nike Walmart NASA Microsoft LEGO TD Canada Trust Ontario Teachers' P&G